template

SaaS Agreement (YC)

by
R
Rafie Faruq
Apr, 13 2022

When to use this template

  • This SaaS (Software as a Service) agreement can be used to set out the terms under which SaaS software may be accessed by a customer

  • It provides for the secure delivery of services to the user's terminal on a pay-per-use basis over a network, from processors hosted remotely by the SaaS provider

Key issues covered in this template

  • Service fees & initial service term
  • Implementation services & fee
  • Optional pilot period
  • SaaS services and support
  • Restrictions & responsibilities
  • Confidentiality
  • Proprietary rights
  • Payment terms
  • Termination
  • Warranty & disclaimer
  • Indemnity
  • Limitation of liability
  • Rights to a physical copy

What to watch out for

  • Many start-up companies choose not to offer indemnity as a starting point – particularly for very low cost services

  • As an alternative to technical support services, some companies simply include a commitment to provide support “in accordance with Company’s standard practice…”

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Used by

Author

R

Rafie Faruq

@rafie43034244
YCombinator

S
C
C
K
L
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C
a
i
l
Genie AI
D
+8 more
Technology
53%
Consultancy
7%
Consumer, Public & Health Services
6%
Retail
6%
Education
4%
Other
4%
Legal Services
4%
Finance
3%
Transport
2%
Manufacturing
2%
Media
2%
Energy
2%
Public Administration
2%
Construction
1%
Sport & Entertainment
1%
Agriculture, Forestry and Fishing
1%

Additional information

Business categories

Business activities

Relevant sectors

Technology

Relevant company sizes

1 - 3

20 - 49

4 - 19

50 - 249

Governing law

United States

Language

English US

Gender neutral

Yes