Master Services Agreement (Saas)

A Master Services Agreement (SaaS) under UK law is a legal template designed to govern the relationship between a software-as-a-service (SaaS) provider and their user or client in the United Kingdom. This agreement sets out the terms and conditions applicable to the use of the SaaS services offered by the provider.

The template covers various aspects, including the scope of services provided, service level agreements, access and usage rights, data management and security, intellectual property rights, confidentiality, payment terms, dispute resolution mechanisms, termination provisions, and limitations of liability.

The document ensures compliance with relevant UK laws and regulations pertaining to SaaS, data protection, and consumer rights. It outlines the responsibilities and obligations of both parties, protecting the interests of the SaaS provider while safeguarding the rights of the user or client.

By utilizing this legal template, both parties can establish a clear and legally binding agreement that regulates the provision and use of SaaS services. It provides a framework for the relationship, helping to manage expectations, mitigate risks, and ensure a smooth and efficient SaaS deployment for businesses and users alike.

• A MSA sets the legal framework for the working relationship between the parties to the contract but if the company is looking to handle specific projects or transactions then a Statement of Work (SOW) may be needed. If this is required, there are provisions in this template to add a SOW as an appendix to the agreement.

• The appendixes were intentionally left blank to allow you to use your own existing documents for the agreement, however if you do not have these documents at your disposal then you are able to fully customise your own templates here on Genie AI by clicking on the following link: https://app.genieai.co/community