template

Saas Subscription Agreement (Pro-Supplier)

by
Genie Team
Genie Team
Sep, 13 2022

When to use this template

This is a pro-supplier software as a service (SaaS) subscription agreement for the secure delivery of services to the user's terminal on a pay-per-use basis over a network (typically the internet) from processors hosted remotely by the SaaS provider, as distinct from the more traditional "software as a licence" which is normally installed on the customers' servers.

Key issues covered in this template

  • Customer support services
  • Invoicing
  • Confidential information
  • Customer shall not transmit any Viruses
  • Suspension or cessation of business
  • Back-up and archiving of customer data
  • Rights granted to customer only
  • Fees and payment methods
  • Interest on late payments
  • Use of services and authorised users
  • Audit rights
  • Prohibited uses of service
  • Additional user subscriptions
  • Availability of the services
  • Data protection
  • Supplier's obligations and performance standards
  • Customer's obligations
  • Excess data storage
  • Intellectual property rights
  • Indemnification
  • Limitation of liability
  • Term and termination
  • Force majeure
  • Rights and remedies
  • Third party rights
  • Notice period and method
  • N/A

What to watch out for

  • The agreement should be clear about what services are being provided and how they will be delivered.

  • The agreement should specify how the software will be accessed and used by the customer.

  • The agreement should set out the terms of payment, including any monthly or annual fees.

  • The agreement should include provisions for the protection of the software provider's intellectual property rights.

  • The agreement should contain provisions for the security of the software and the customer's data.

  • The agreement should specify the customer's obligations in relation to the use of the software.

  • The agreement should contain provisions for the termination of the agreement and the consequences of such termination.

80

Used by

Author

Genie Team

Genie Team

@genieteam
Genie AI

The Genie Team consists of lawyers and paralegals. Our aim is to open source the law and provide high quality, regularly reviewed legal documents.

T
T
D
V
d
C
A
D
L
Y
W
B
+8 more
Technology
51%
Consultancy
13%
Education
5%
Legal Services
5%
Finance
4%
Other
3%
Energy
2%
Retail
2%
Transport
2%
Consumer, Public & Health Services
2%
Agriculture, Forestry and Fishing
2%
Construction
2%
Real Estate
2%
Media
2%
Manufacturing
1%
Public Administration
1%
Insurance
1%

Additional information

Business categories

Business activities

Relevant sectors

Consumer, Public & Health Services

Technology

Other

Relevant company sizes

1 - 3

20 - 49

250 - 999

4 - 19

50 - 249

1000 +

Governing law

England and Wales

Language

English UK

Gender neutral

Yes