template

Software Development Agreement (Pro-Customer)

by
Genie Team
Genie Team
Oct, 10 2023

When to use this template

The Software Development Agreement (Pro-Customer) under UK law is a legal template designed to govern the relationship between a software development company and a customer in the United Kingdom. This agreement outlines the terms and conditions that both parties must adhere to throughout the software development process.

This template specifically emphasizes pro-customer provisions, ensuring that the rights and interests of the customer are protected. It covers various aspects such as project scope, deliverables, timelines, payment terms, and confidentiality to provide clear guidelines for the development process.

The agreement addresses intellectual property rights, stating who will own the software and any related materials. It may include provisions for the customer to retain ownership of their data while granting the software development company a license to use it solely for project purposes.

Additionally, the agreement may outline quality assurance standards, testing procedures, and acceptance criteria to ensure that the developed software meets the customer's expectations. It may also include provisions for maintenance and support services after the completion of the project.

Under UK law, this legal template takes into account relevant legislation and regulations specific to software development, protecting both the customer and the software development company. It aims to establish a fair and mutually beneficial relationship, promoting clear communication, dispute resolution mechanisms, and compliance with applicable laws.

It is important to note that while this legal template offers a solid foundation, it is always advisable to consult legal professionals to tailor the agreement to the specific needs and circumstances of the parties involved.

Key issues covered in this template

  • Adhere to policies
  • Force Majeure
  • Itemised invoices and Payment terms
  • Notice period
  • Overdue payments
  • Recording updates
  • Right to damages
  • Sprint Backlog
  • Agile Development Services
  • Source code provided
  • Agile change control process
  • Intellectual property transfer of ownership
  • Supplier's and Customer's warranties
  • Limitation of liability
  • Dispute resolution procedure
  • N/A

What to watch out for

  • The agreement should be clear about which party will be responsible for which aspects of the software development process

  • The agreement should specify how the software will be delivered to the customer, and how often

  • The agreement should address how changes to the scope of the project will be handled

  • The agreement should identify who will own the intellectual property rights in the software

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Author

Genie Team

Genie Team

@genieteam
Genie AI

The Genie Team consists of lawyers and paralegals. Our aim is to open source the law and provide high quality, regularly reviewed legal documents.

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Additional information

Business categories

Relevant sectors

Consumer, Public & Health Services

Media

Technology

Relevant company sizes

1 - 3

20 - 49

250 - 999

4 - 19

50 - 249

1000 +

Governing law

England and Wales

Language

English UK

Gender neutral

Yes