template

SaaS (Software) Subscription Agreement (Pro-Customer)

by
Genie Team
Genie Team
Oct, 10 2023

When to use this template

The SaaS (Software) Subscription Agreement (Pro-Customer) under UK law is a legal document that outlines the terms and conditions of a Software as a Service (SaaS) subscription between a software provider and a customer based in the United Kingdom.

This agreement establishes the rights and obligations of both parties involved in the subscription of software services. It covers essential aspects such as the scope of services provided, subscription plans, payment terms, and the duration of the subscription.

The template likely includes provisions related to the customer's use and access to the software, limitations on usage, intellectual property rights, confidentiality, and data protection. It may also address warranty and support services, as well as any limitations of liability and indemnification clauses.

Being tailored towards the interests of the customer, this template would aim to protect their rights and provide clarity on the services being offered. It would likely comply with UK laws and regulations, including consumer protection laws and data protection legislation such as the EU General Data Protection Regulation (GDPR).

Overall, the SaaS (Software) Subscription Agreement (Pro-Customer) under UK law serves as a legally binding contract that defines the rights and responsibilities of both the software provider and the customer in a SaaS subscription arrangement in the UK.

Key issues covered in this template

  • Accrued rights
  • Agreement duration
  • Assign or transfer
  • Certifications and accreditations
  • Exceptions to confidentiality
  • Legal disclosure
  • Necessary permissions
  • Proprietary information
  • Purchase additional subscriptions
  • N/A

What to watch out for

  • The agreement should provide for the secure delivery of services to the user's terminal on a pay-per-use basis over a network

  • The agreement should be drafted from the customer's viewpoint, in order to protect their interests

  • The agreement should specify the SaaS provider's obligations with regards to hosting and maintaining the software, as well as providing customer support

  • The agreement should set out the terms of payment, including any fees for additional services or for early termination of the agreement

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Used by

Author

Genie Team

Genie Team

@genieteam
Genie AI

The Genie Team consists of lawyers and paralegals. Our aim is to open source the law and provide high quality, regularly reviewed legal documents.

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+8 more
Technology
32%
Consultancy
13%
Other
8%
Education
7%
Legal Services
5%
Consumer, Public & Health Services
4%
Finance
4%
Construction
4%
Retail
4%
Media
3%
Energy
3%
Wholesale
2%
Manufacturing
2%
Insurance
2%
Sport & Entertainment
2%
Agriculture, Forestry and Fishing
2%
Real Estate
1%
Transport
1%
Public Administration
1%

Additional information

Business categories

Business activities

Relevant sectors

Consumer, Public & Health Services

Technology

Other

Relevant company sizes

1 - 3

20 - 49

250 - 999

4 - 19

50 - 249

1000 +

Governing law

England and Wales

Language

English UK

Gender neutral

Yes