template

IT Outsourcing Agreement

by
Genie Team
Genie Team
Oct, 10 2023

When to use this template

The IT Outsourcing Agreement under UK law is a legal template pertaining to a contractual arrangement between a company (outsourcer) and an external IT service provider. This agreement outlines the terms, conditions, and obligations governing the outsourced provision of IT services from the provider to the company. It covers various aspects such as scope of services, service levels, payment terms, intellectual property rights, data protection and security, confidentiality, dispute resolution, termination, and other pertinent legal considerations specific to the UK jurisdiction. This template aims to ensure a clear understanding and alignment between the parties involved, providing a solid foundation for the outsourcing relationship and mitigating potential risks and disputes.

Key issues covered in this template

  • Administer insurance
  • Capacity and authority
  • Compensation for breach
  • Customer duties
  • Customer rights
  • Delay caused by customer
  • Due diligence, fraud
  • Enforcement of debts
  • Financial jeopardy
  • No ownership of IPR
  • N/A

What to watch out for

  • The agreement should be clear about what services are being outsourced

  • The agreement should set out the roles and responsibilities of the parties

  • The agreement should identify the term of the agreement and the circumstances in which it can be terminated

  • The agreement should contain provisions relating to service levels, quality and performance

  • The agreement should contain provisions relating to confidentiality, data protection and security

  • The agreement should contain provisions relating to liability and indemnity

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Used by

Author

Genie Team

Genie Team

@genieteam
Genie AI Team

The Genie Team consists of lawyers and paralegals. Our aim is to open source the law and provide high quality, regularly reviewed legal documents.

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Prince Sultan University
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Burton Technologies Limited
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Ashbourne Computers Ltd
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Additional information

Business categories

Business activities

Relevant sectors

Technology

Relevant company sizes

1 - 3

20 - 49

250 - 999

4 - 19

50 - 249

1000 +

Governing law

England and Wales

Language

English UK

Gender neutral

Yes