IT Outsourcing Agreement

The IT Outsourcing Agreement under UK law is a legal template pertaining to a contractual arrangement between a company (outsourcer) and an external IT service provider. This agreement outlines the terms, conditions, and obligations governing the outsourced provision of IT services from the provider to the company. It covers various aspects such as scope of services, service levels, payment terms, intellectual property rights, data protection and security, confidentiality, dispute resolution, termination, and other pertinent legal considerations specific to the UK jurisdiction. This template aims to ensure a clear understanding and alignment between the parties involved, providing a solid foundation for the outsourcing relationship and mitigating potential risks and disputes.

• The agreement should be clear about what services are being outsourced

• The agreement should set out the roles and responsibilities of the parties

• The agreement should identify the term of the agreement and the circumstances in which it can be terminated

• The agreement should contain provisions relating to service levels, quality and performance

• The agreement should contain provisions relating to confidentiality, data protection and security

• The agreement should contain provisions relating to liability and indemnity